Organization Profile Child Forms

• Organization memberships

  Memberships that apply to the organization are listed under the Organization memberships child form. Click the goto icon next to a membership to view the member profile for that membership. Purchased memberships appear under this child form.

• Inherited memberships

  An organization may receive Inherited Membership benefits, such as member price discounts, by virtue of a direct or indirect relationship with a member organization or individual. These inherited benefits are listed under the Inherited memberships child form. You can add Inherited memberships from the child form by clicking the add icon

  

• Chapter memberships

  Chapter memberships appear under this child form. Click the goto icon next to a chapter membership to view the member profile for that membership. Chapter memberships that have been purchased or added from the organization profile appear under this child form.

• Related associations: Related associations share an affiliation or connection. For example, a parent company and subsidiary company are related associations. If an organization is a member of related association, that relation appears under the Related associations child form. You can add related associations from the child form by clicking the add icon.

• Individuals

  Relationships to individuals are listed in this child form. Relationships listed here can include employees of the organization, for example. The Primary Contact column indicates whether or not the individual is the primary contact for the organization. You can add relationships to individuals from the child form by clicking the add icon.

  

• Related organizations

  Organizations related to other organizations are listed under this child form. You can add relationships to other organizations from the child form by clicking the add icon.

  

• Related chapters

  Relationships to chapters are listed under this child form. You can add Relationships to chapters from the child form by clicking the add icon.

  

Add contact information via these child forms by clicking the add icon.

Child forms under the Contact Info tab include:

• Addresses
• Telephone numbers
• Fax numbers
• E-mail addresses
• Websites
• Name aliases
• Ip address range

IP Address Range

Organizations can enter a range of IP Addresses that are owned by their organization. Entering IP Addresses allows organizations to verify that electronic subscriptions are being purchased or accessed by individuals within the specified IP Address range for the organization and controls electronic access to the subscription. This is normally done by a third party.

Note: IP Addresses must use the IP v.4 format

To enter IP Addresses for an organization, complete the following steps:

1. Click the Contact Info tab to display the Ip Address Range child form.
2. Expand the IP Address Range child form. This will display all of the IP Addresses that are assigned to this organization.
3. Click the Add icon. This will open the Add - IP Address Range pop-up window.
   
4. If the IP Address Range is only valid for a specified period of time, you may enter those dates in the Ip start date and Ip end date fields.
5. Enter the beginning IP Address for the organization's IP Address Range in the start ip address field.
   • A dash ( - ) can be used to indicate a range of IP addresses in the start ip address field. For example, if you wish to indicate a range of addresses from 194.66.82.1 to 194.66.82.12, enter "194.66.82.1-12" in the start ip address field. When entering a range of addresses using the dash, leave the end ip address field blank as it will be removed by the system upon saving.
   • An asterisk ( * ) can be used as a wild-card character when setting up the IP Address Range for an organization. For example, an IP address ending with an asterisk will include all possible addresses in the range. An address such as 194.66.82.* entered in the start ip address field will include the range of all addresses from 194.66.82.0 to 194.66.82.225. When entering a range of addresses using the asterisk, leave the end ip address field blank.
6. If applicable, enter the final IP Address in the range in the end ip address field.
7. Click the Save button.
8. The Ip address range child form updates and show the range of IP Addresses entered.

   

   Note: The IP Range may be applied within COE upon purchase of a downloadable product. View Applying an IP Range to Downloadable Products for more information.

9. If you enter the same range of IP Addresses for an organization that have been saved for another organization, a warning message will be displayed however you will still be allowed to save the IP range.

Child forms under this tab include:

• Event registrants

  Any Event registrant, group or individual, for the organization is listed under this child form. To add an event registration to an organization's profile, click the invoice icon in the Actions Bar then select Event Group Reg from the Actions drop-down in COE. You may also register a group for the organization on the event profile itself from the Events module.

• Event sponsors

  If the organization purchases an event sponsorship, it will appear under the event sponsors child form. The Event name, Sponsorship Type, and Primary Contact for the sponsorship may be listed here. For detailed information, see the Event Sponsor topic.

The individuals on this child form are added automatically when a individual related to the organization joins a committee.

• Award sponsors The award sponsor child form lists the award sponsors that the organization has purchased.
• Award entries If the organization has submitted an award entry or received an award, those award details display here. Add an award entry by clicking the add icon on the Award entries child form.

Child forms under this tab include:

• Current scoring scales

  The Current scoring scales child form displays current scoring scales for which the organization has earned points. You can create new scoring scales from the CRM—Overview page under customer setup. Only current scoring scales that the organization has earned points for appear in this child form.

• Scoring history

  A history of the organization's scoring appears under the Scoring history child form. This child form can display current scoring scales that are also listed under the Current scoring scales child form, as well as older scoring scales that are no longer current.

• Customer action history—actions

  Actions that the organization has taken that earn points toward scoring scales are recorded under this child form. Types of actions that appear depend on the types of scoring scales set up from the CRM Overview and Setup.

• Customer action history—demographics

  Demographics data that earns points toward scoring scales are recorded under this child form. Types of demographics that appear depend on the types of scoring scales set up from the CRM Overview and Setup.

Child forms under this tab include:

• Subscriber count

  This child form displays a count of subscribers. This includes a count of publication subscriptions if the organization is subscribed to a traditional subscription as well as redeemed discount program coupons or hours. For example, the image below notes that the organization is subscribed to one magazine and has had two redemptions from the discount program it has purchased.

• Active subscriptions

  Subscriptions that are active (not pending in the future, canceled, or expired), including discount programs, are listed in this child form. View subscription details, including the invoice number on which the subscription was purchased, the subscription name, rate, dates during which the subscription ran, and more.

• Canceled subscriptions

  Subscriptions that have been canceled for the organization appear under the Canceled subscriptions child form.

• Subscription issues purchased

  If the organization has purchased just an issue of a subscription and not the complete subscription, the invoice number and related data appear in the Subscription issues purchased child form.

• Previous subscriptions

  The Previous subscriptions child form lists a history of subscriptions that are past their end date. This section does not include canceled subscriptions.

• Consortia purchases

  Purchases that have been made through Consortia organization set up are displayed on the Consortia purchases child form.

• Consortia organizations

  Consortia organization relationships are added on the Consortia organizations child form. Consortia organizations are organization to organization relationship types in NetForum that are set up to enable subscription discounts.

• Discount program usage

  If an organization purchases an hourly discount program, when credits are redeemed on that program by linked individuals, those uses are displayed on the Discount program usage child form.

• Discount program coupons

  If an organization purchases a by use discount program, the coupon codes created for each use are displayed on the Discount program coupons child form.

Invoices purchased by a primary contact for the organization appear here and in the Individual Profile.

Child forms under this tab include:

• Invoices (open batch)

  All invoices related to this organization in batches that have not yet been closed are listed under this child form. The Invoices (open batch) child form under the Invoices tab now features a Billing Contact field which allows you to quickly and easily view the billing contact for each invoice, if a billing contact has been selected.

  

• Invoices (closed batch)

  All invoices related to this organization in batches that have been closed are listed under this child form.

• Agency subscription invoices

  Agency purchases by the organization are listed under this child form.

• Invoices (voided)

  Voided invoices related to the organization are listed in the Invoices (voided) child form.

Child forms under this tab include:

• Fulfillment orders

  Once an inventory item has been purchased, NetForum provides a means to complete the order through the fulfillment process. If the organization, or individuals connected with the organization, order products that need to be fulfilled, those orders appear in the fulfillment orders child form.

• Installment orders

  The Installment Payment functionality allows for the total amount of the transaction to be booked at the time of the sale, while the purchaser pays off that total amount in regularly scheduled installments. If the organization, or individuals connected with the organization, order products or services on an installment plan, those orders appear in the Installment orders child form.

• Payment orders

  If the organization, or individuals connected with the organization, order products or services on an installment plan, the payments due for those orders appear in the Payment orders child form.

• Recurring gifts orders

  Recurring gifts allow you to set up a gift and have it occur on a regularly scheduled interval. If the organization, or individuals connected with the organization, commit to a recurring gift, the order associated with that gift appear in the Recurring gifts orders child form.

Child forms under the Payments tab include:

• Payments (closed batch)

  Closing the batch means that all control totals and amounts have been verified and that the transactions are ready to be entered into the journal. Closed batch payments are listed in the Payments (closed batch) child form.

• Payments (open batch)

  If the payment is part of a batch that has not been processed, that payment is listed under the Payments (open batch) child form.

• Stored payment information

  If the organization has a credit card or other payment method on file, this stored information displays in the Stored payment information child form.

  To add payment information such as credit card numbers to this child form, click the add icon on the Stored payment information child form.

• credits

  Credits on the organization's account appear under this child form. Add a credit by clicking the add icon.

  

• Refunds

  If the organization has received a refund for a payment, it appears under the Refunds child form.

• Write offs credits (open and closed batch). The values that appear on these child forms are pulled from the individual profile.

• Miscellaneous transactions

  Miscellaneous transactions can be created and recorded in the Miscellaneous transactions child form. Click the add icon to add a transaction.

  

• Deferral summary

  Instances of deferred revenue--that is, revenue held but not recognized until a pre-determined time, after which it becomes recognized revenue--appear here. Deferred revenue can be set up for subscriptions, memberships, events, and other prepaid products.

• Revenue recognized

  Instances of revenue that was previously deferred but is now recognized are listed in the Revenue recognized child form.

• Notes

  Record information related to the organization under the Notes child form. Notes can contain any information you wish, and can be set to pop up when the organization's profile is accessed. Add a note by clicking the add icon.

• All notes

  This is a consolidated list of all notes related to the organization, recorded from all areas of NetForum. These can include notes added under the Notes child form, gift opportunity notes, moves notes, sales opportunity notes, and more.

  Notes not listed in the All notes child form include private notes and notes for which the user viewing the child form does not have permission.

• Constituent requests

  Requests to the organization by linked individuals may be added on this child form.

• Communications

  The Communications child form displays a list of communications sent to the individual. These can include invoice confirmations, payment confirmations, and other types of correspondence. Confirmations listed under this child form can be re-sent by clicking the resend confirmation hyperlink. When re-sending a confirmation message, you have the option to change "send to" and "send from" e-mail addresses. You can also alter the text of the e-mail. (While changes you make will appear in the re-sent e-mail, they will not be saved.)

• Membership history

• Address change log

• Field level log

• Historical individual relationships

• Historical organization relationships

• Historical chapter relationships

• Merged organizations

• Planned giving change log

• Address correction errors

• Gifts

• Pledges

• Gift opportunity

• Grant funds committed

• Grant funds received

• Grant applicant

• Sales assignments

• Sales opportunities

• Sales customer requests

• Moves

  Move opportunities related to the organization are listed here. Add new moves by clicking the add icon.

  

• Products
• Organization documents
• Nearby contacts
• Advocacy issues

• Exhibit registrations

• Canceled exhibit registrations

• Main accreditation program

• Affiliated accreditation program

• Insertion orders

• Classified ads

• Contracts